Privacy Policy

Effective date: July 25, 2026

Big Reds Corporation ("Big Reds," "we," "us," or "our") respects your privacy. This policy explains how personal information may be collected, used, and shared when you visit bigredscorp.ca, request an estimate, or contact us.

Information we collect

Depending on how you contact us, we may collect:

  • your name, phone number, and email address, if provided;
  • the job address, pickup or drop-off address, or general service area;
  • details about the work you need, preferred timing, and other information included in your request;
  • photos, files, or messages you choose to send; and
  • records of calls, texts, emails, estimates, appointments, and services.

Our website and embedded services may also collect basic technical information such as your IP address, browser or device type, pages viewed, and cookie or log information. This information may be processed by Squarespace, Jotform, Google Maps, and the website's reviews widget under their own privacy terms.

How we use personal information

We may use personal information to:

  • respond to questions and estimate requests;
  • assess a job, confirm availability, prepare an estimate, and schedule or provide services;
  • communicate with you before, during, and after a job;
  • maintain business, safety, payment, and service records;
  • improve our website, customer service, and operations; and
  • meet legal, regulatory, insurance, or dispute-resolution requirements.

If you provide a phone number or request an estimate, we may call or text you about that request or service. Promotional electronic messages will be sent only where permitted by law, and you may ask us to stop them at any time.

When information may be shared

We may share personal information with service providers that help operate the website, receive quote requests, communicate with customers, or deliver services. These may include Squarespace, Jotform, Google services, and contractors working on our behalf. Information may also be disclosed where required by law or where reasonably necessary to protect safety or legal rights.

Retention and safeguards

We keep personal information only as long as reasonably necessary for the purposes described in this policy and for applicable legal, accounting, insurance, or business-record requirements. We take reasonable administrative, technical, and physical steps to protect the information we hold, although no website or storage system can be guaranteed completely secure.

Your choices and privacy requests

You do not have to provide optional information or photos. Subject to applicable law, you may ask to access or correct personal information we hold about you, withdraw consent to certain uses, or request deletion of information that is no longer required.

To make a privacy request or ask a question about this policy, call Big Reds Corporation at 437-299-1090.

Third-party services and links

Our website contains third-party forms, maps, reviews, and links. Those services may collect or process information under their own privacy policies. Please review their terms before submitting information.

Changes to this policy

We may update this policy as our services or privacy practices change. The effective date above shows when it was last updated.